Help Center?
We're here to make your custom poster experience simple and enjoyable.
In this Help Center, you'll find clear answers to the most common questions about ordering, photos, customization, delivery, and revisions. If you can't find what you're looking for, feel free to contact us — we're always happy to help.
👉 Your poster. Your car. Done right.
Ordering
How do I place an order?
Choose a poster style, enter your car details, upload a photo (optional), and complete checkout. We'll start working on your design within 24–72 hours.
What photos should I upload?
We recommend clear daytime photos showing the full car. See our Photo Guide for tips.
What if I don't have a good photo of my car?
No problem — if your photo isn't usable, we can help find a suitable reference image based on your car's make/model/year.
Can I order more than one poster?
Yes! Just add multiple styles or car entries to your cart.
Can I request changes after I place an order?
Yes — we offer revisions before the final delivery to ensure you're happy with the design.
Photos & Customization
What angles work best for photos?
Front 3/4, side, and rear 3/4 are ideal. Avoid heavy shadows and low light.
Can you use multiple photos for one poster?
Yes, you can upload more than one image. We'll choose the best elements for the final design.
What if the photo is slightly blurry?
Slight blur is okay — we'll enhance it. If it's too blurry, we may ask for a better reference or use a reference image.
Can I choose where the text appears on the poster?
Yes — if you have a specific layout in mind, let us know in the order notes.
Delivery & Preview
When will I receive my poster?
We aim to deliver your final digital poster within 72 hours after you place your order.
Will I see a preview before printing?
Yes — we send a preview for approval before finalizing the design.
What format will I receive?
You'll receive a high-resolution digital file (JPG/PNG), ready for printing or sharing online.
Payments
Which payment methods do you accept?
We accept major credit/debit cards and digital payments available through Shopify.
Can I use a discount code?
Yes — enter any valid discount code at checkout.
Revisions & Satisfaction
What if I don't like the design?
We offer revisions before final delivery to ensure you are happy with your poster.
Da li je moguć povraćaj novca?
Since posters are custom-made, refunds are limited. Please contact us if you have concerns — we're here to help.
Still Need Help?
If your question isn't listed here, we're happy to assist you personally:
➡ Contact Support:
👉 Contact Us
or email us at
📍 posterium.in@gmail.com